The global push to create safer online spaces for young people in key markets like the United Kingdom and Australia has seen heavy pressure on tech companies to verify the ages of their users. Following in the footsteps of Discord and Microsoft, PlayStation will soon require age verification measures be completed to allow access to key communication features. This will be implemented globally.
The announcement comes from an email sent to seemingly all users (including staff here at GameObserver) that explains the rationale behind the changes. Sony says it is “committed to creating safe, age-appropriate experiences for players and families while respecting privacy and giving players and parents meaningful control over their gaming experience.”
As such, age verification will need to be completed later this year to allow communication features on PlayStation. The option is available now to verify your age ahead of these measures being enforced. Verification is mandatory for messaging and voice chat, but players who refuse to complete verification will still be able to access games, trophies, the PlayStation store and more.
Age verification is an increasingly common sight for those of us who use social features online, from gaming services to dedicated social apps like X, BlueSky or Discord. These verification measures come in differing forms, from entering credit card details to prove bank ownership to providing 3D scans of your face or government-issued ID card including your date of birth.
Many have been pushing back against the implementation of age verification measures claiming a breach of privacy, but governments have not been so lenient. With the threat of government intervention being far greater to the tech giants than the disgruntled customer, along with the importance of safeguarding minors using their products, most – and now including PlayStation – are doubling down on the need for age verification.
Today has been a big news day for Sony, with former executive Shuhei Yoshida saying he was fired for “saying no” to the ex-CEO Jim Ryan.
